General inquiries

For questions about the Igife platform, account management, partnerships, or other non-technical topics, please reach our general inquiries team.

Contact: [email protected]

Response window: we acknowledge receipt within one business day and provide a substantive reply within two to three business days, depending on volume and complexity. Our standard business hours are Monday through Friday, 9:00 AM–6:00 PM UTC.

To help us assist you efficiently, please include your organization, a concise summary of your inquiry, and any relevant reference numbers.

Developer submissions

Igife welcomes API access requests, integrations, and partnerships initiated by developers. To ensure a rapid and accurate evaluation, please provide the following information when you submit.

• Project name and a short description
• Intended use case, target audience, and success metrics
• Technical stack, preferred programming languages, and platform details
• Proposed endpoints, authentication method, data scope, and security considerations
• Estimated timing for deployment and expected traffic
• Primary contact person (name, role, email, phone)

Submission method: email the details to [email protected] or use our secure intake portal if available. We will acknowledge receipt within one business day and provide an initial assessment within a standard review cycle.

Response times

Igife maintains clear expectations for response timelines to ensure accountability and trust with our users and partners.

• General inquiries: acknowledgment within 1 business day; substantive reply within 2–3 business days.
• Developer submissions: acknowledgment within 1 business day; initial assessment within 3–5 business days; follow-up communication within 7–10 business days for technical reviews and decisions.
• Urgent cases: indicate urgency in the subject line; we triage urgent matters as a priority where possible.

We monitor performance and escalate when necessary. If escalation is required, the assigned owner will communicate the escalation path and expected resolution timeframe.

Get in touch now

To initiate direct contact, please use the form below. This ensures your message is routed to the appropriate Igife team for prompt handling.

Alternate contact: [email protected]